Shipping:

• $8.95 flat-rate US PRIORITY shipping or FREE on orders over $300!
• $5.95 for Ground shipping on orders under $100.
• Express Shipping @ $28.00
• Orders are processed and shipped out within 24-48 hours.
• Custom orders take between 14-28 Days.
• FREE local pickup is available in Pauls Valley, Oklahoma (Choose option at checkout.)
• JoJo Silver Co. is not responsible for lost, stolen or damaged packages or deliveries. 

Returns: 

• Returns must be requested and postmarked to us within 14 days from your date of purchase.
• Your item/s to be returned must be in new condition (tags still attached, no user damage/wear/tear)
• Items that are final sale and cannot be returned: Flash Sales, Close Out items, or JoJo's Collections.
• All sales are final on custom order pieces!
• Shipping charges (original and return) are the customer’s responsibility.
• Please contact us immediately at info@jojosilverco.com to request a change or cancellation and we will do our best to accommodate. Orders can only be canceled prior to shipping. Once the order has shipped it cannot be canceled.

Return Address:
JoJo Silver Co.
Attn: Returns
309 North Pecan Street
Paul’s Valley, OK 73075